International Shipping Handling Rates & Policies
We ship products to the following countries overseas by EMS (Express Mail Service).
The following shipping rate & handling rate apply per delivery.
About purchasing multiple products at the same time
If you order multiple items in one order, the shipping rate & handling rate will be for the above price list.
shipping rates & handling rate are calculated for each destination.
It is not possible to combine multiple orders into one. Shipping costs apply for each order.
About Payment method
Available credit cards are VISA, MASTER, JCB, AMEX and DINERS.
Payment method is only lump sum payment.
* Credit card information is encrypted and transmitted because it supports 128bit SSL.
About Customs, Duties & Taxes
Imports of foreign products may be subject to taxes and other fees, such as import duties, sales taxes and brokerage fees. All costs incurred after shipment are your responsibility.
If you have any questions regarding imports, please contact your local customs directly.
About Handling of defective products
Please check the product upon arrival. The following items will be replaced immediately free of charge. Please contact us within 5 days after delivery. We will not receive it even if you return it directly.
- When the applied product is different from the delivered product
- Damaged or dirty products
About Returned goods / Cancellation
We do not accept returns for customer reasons.
Please note that if the product is returned to Japan due to the recipient's long absence, or due to the payment of taxes or customs fees, the shipping company will be responsible for shipping costs and may be borne by the customer.